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This privacy statement
discloses the privacy practices for, www.pbagalleries.com,
www.pbagallery.com.
Information Collection and Use
Pacific Book Auction Galleries,
Inc. (dba PBA Galleries) is the sole owner of the information collected on
this site. We will not sell, share, or rent this information to others in
ways different from what is disclosed in this statement. PBA Galleries
collects information from our users at several different points on our
website.
Registration
In order to use this website, a
user must first complete the registration form. During registration a user
is required to give their contact information (such as name and email
address). This information is used to contact the user about the services
on our site for which they have expressed interest. It is optional for the
user to provide demographic information (such as income level and gender),
and unique identifiers (such as social security number), but encouraged so
we can provide a more personalized experience on our site.
Order
We request information from the
user on our order form. Here a user must provide contact information (like
name and shipping address) and financial information (like credit card
number, expiration date). This information is used for billing purposes
and to fill customer's orders. If we have trouble processing an order,
this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data
stored on the user's hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally identifiable
information while on our site. Once the user closes their browser, the
cookie simply terminates. For instance, by setting a cookie on our site,
the user would not have to log in a password more than once, thereby
saving time while on our site. If a user rejects the cookie, they may
still use our site. The only drawback to this is that the user will be
limited in some areas of our site. Some of our business partners use
cookies on our site (for example, advertisers). However, we have no access
to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user's
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person.
We use an outside credit card processing
company to bill users for goods and services. This company does not
retain, share, store or use personally identifiable information for any
secondary purposes.
We partner with another party to provide
specific services. When the user signs up for these services, we will
share names, or other contact information that is necessary for the third
party to provide these services. These parties are not allowed to use
personally identifiable information except for the purpose of providing
these services.
Links
This web site contains links to other sites. Please be aware that we PBA
Galleries are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to
read the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. Information requested may include contact information
(such as name and shipping address), and demographic information (such as
zip code, age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend's name and email address. PBA
Galleries will automatically send the friend a one-time email inviting
them to visit the site. PBA Galleries stores this information for the sole
purpose of sending this one-time email. The friend may contact PBA
Galleries customerservice@pbagalleries.com to request the removal of this
information from their database.
Security
This website takes every
precaution to protect our users' information. When users submit sensitive
information via the website, your information is protected both online and
off-line.
When our registration/order form asks
users to enter sensitive information (such as credit card number and/or
social security number), that information is encrypted and is protected
with the best encryption software in the industry - Verisign. While on a
secure page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just
'surfing'.
While we use Verisign encryption to
protect sensitive information online, we also do everything in our power
to protect user-information off-line. All of our users' information, not
just the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a specific job
(for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Furthermore, ALL
employees are kept up-to-date on our security and privacy practices. Every
quarter, as well as any time new policies are added, our employees are
notified and/or reminded about the importance we place on privacy, and
what they can do to ensure our customers' information is protected.
Finally, the servers that we store personally identifiable information on
are kept in a secure environment, behind a locked cage.
If you have any questions about the
security at our website, you can send an email to admin@pbagalleries.com.
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of
communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are
not able to un-subscribe from service announcements, which contain
important information about the service. We communicate with the user to
provide requested services and in regards to issues relating to their
account via email or phone.
Correction/Updating Personal
Information
If a user's personally identifiable information changes (such as your zip
code), or if a user no longer desires our service, we will endeavor to
provide a way to correct, update or remove that user's personal data
provided to us. This can usually be done at the member information page or
by emailing our Customer Support.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their
information used for purposes not directly related to our site at the
point where we ask for the information. For example, our order form has an
'opt-out' mechanism so users who buy a product from us, but don't want any
marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our
newsletter or promotional materials from our partners may opt-out of
receiving these communications by replying to unsubscribe in the subject
line in the email or email us at pba@pbagalleries.com.
Users of our site are always notified
when their information is being collected by any outside parties. We do
this so our users can make an informed choice as to whether they should
proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on
our Homepage so our users are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. If at any
point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we would notify
users by way of an email. Users will have a choice as to whether or not we
use their information in this different manner. We will use information in
accordance with the privacy policy under which the information was
collected. |